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Frequently Asked Questions

Q: What is the NUSUK Hajj platform?

A: NUSUK Hajj (hajj.nusuk.sa) is the official digital platform overseen by the Saudi Ministry of Hajj and Umrah.

For pilgrims from countries covered by the Direct Hajj Program, it is the official platform through which Hajj packages must be purchased.

A: Hajj packages must be purchased through the official NUSUK Hajj platform.

Bayt Ul Falah provides guidance and support to help pilgrims navigate the NUSUK process, from registration to package purchase on the NUSUK platform.

In addition, our team accompanies pilgrims in person in Makkah and Madinah, providing step-by-step religious guidance and support throughout the Hajj rituals and journey, Insha’Allah.

A: Hajj packages on the NUSUK platform are estimated to range from approximately $8,500 USD to $20,000+ USD per person, depending on the package selected, accommodations, and services included. Prices may vary, and final costs will be available on the official NUSUK platform once packages are released.

A: Bayt Ul Falah provides comprehensive Hajj guidance and support to Hujjaj throughout their Hajj journey.

Our team provides guidance with NUSUK registration, eWallet setup, package selection, and any questions you may have along the way.

Once you have purchased your Hajj package, our team of qualified scholars will continue to provide spiritual guidance, answer your questions, and offer logistical support throughout your Hajj experience.

A: This service is offered as a Khidmah (service), and there is NO Charge from Bayt Ul Falah to you.

A: By joining the Bayt Ul Falah Hajj WhatsApp Group, you will receive timely updates and important announcements as soon as we receive them from our partners in Saudi Arabia.

You will also have access to ongoing support and guidance from our team, where you can have your questions answered and receive assistance with the NUSUK registration process, eWallet, package selection, and other Hajj-related matters.

Our goal is to provide you with the information, guidance, and support you need to navigate the process smoothly and maximize your chances of successfully securing a Hajj package, Insha’Allah.

A: No. Bayt Ul Falah is committed to supporting all Hujjaj, regardless of which NUSUK package they purchase.

Our team provides guidance and support before, during, and after Hajj, whether you purchase a package led by our guides or choose a package through another provider.

In-person guidance in Saudi Arabia: Our guides will physically accompany and lead the groups who purchase NUSUK packages specifically led by our Bayt Ul Falah guides, Insha’Allah.

If you wish to be part of a group physically led by our scholars and guides throughout the Hajj journey, you must select and purchase a NUSUK package designated as being led by our guides.

Regardless of your package selection, we are here to assist and support you throughout your Hajj journey, Insha’Allah.

A: Our Hajj guidance team is available to assist you with any questions or concerns. You may contact our Hajj guides directly:

* Shaykh Mohammed bin Siraj: (510) 396-6285
* Imam Ebrahim: (510) 320-8321

You may also reach us by email at baytulfalahinstitute@gmail.com.

Our team will be happy to assist you with NUSUK registration, eWallet, package selection, and any other Hajj-related questions.

We look forward to serving you. May Allah grant you an accepted Hajj!

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